Case Study on Hudson Singapore
Hudson specialises in professional staffing, outsourcing, and talent management solutions worldwide. In a joint study with National University of Singapore (NUS) Business School, we found that Work-Life programs were likely to have positive impact on business performance through decreasing costs related to employee turnover and improving sales revenue.
| Presence of Work-Life programs played an important role in: |
| • |
Reduction of employee turnover by 1.5 % (7% to 5.5%) |
| • |
Reducing turnover costs by ~ $5000 per staff (estimated average cost of recruitment) |
| • |
Improving sales performance projected by almost $3 million |
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At Apex-Pal
The CEO of the F&B company, Mr Douglas Foo, is a firm believer that addressing his staff’s work-life needs is a sound business strategy. It is a family-centred strategy, with bursaries for children who excel and paid leave for elder care. Senior managers follow his example – and employees show reduced stress and higher job satisfaction, according to annual review surveys.
At NTUC Income
72% of employees said the work-life programme was one of the reasons they joined the group.
At Alexandra Hospital
The programme kept six employees from leaving – and saved $136,000.
At SP Consulting
A small management consulting firm of 13 employees, consultants can telecommute and work from wherever they like. The WoW! Fund subsidised their remote infrastructure. Also, a new flexi-time plan has effectively extended SP’s operating hours at no extra cost.
At the Sheraton Towers
Where staff enjoy flexible work arrangements, the hotel has an attrition rate of 20-25% – half the industry average. |
