Telecommuting

Success Stories
KPMG

About KPMG

KPMG provides audit, tax, financial and risk advisory services, with offices in 145 countries and more than 123,000 professionals worldwide. Its local office has 2,000 professionals and staff. Through its work-life strategies, it has seen a significant improvement in staff engagement scores and an 8 percent decrease in staff turnover in 2007. Heartening was the improvement in staff attendance at work-life events like the JP Morgan Chase Corporate Run and on-site health screening organised by the company.

KPMG was awarded the Work-Life Achiever Award 2008.


Flexible Work Arrangements – Telecommuting

Many of the professional staff have been equipped with Blackberry devices or provided sponsored wireless broadband access from home. As their job nature requires them to be off-site and travel overseas, providing such telecommunication equipment and infrastructure greatly facilitates and motivates them. The take-up rate for Blackberry devices was 91 percent, demonstrating that the initiative was practical and welcomed by employees.

 

Leave Benefits – Respect for Leave policy
The firm has put in place an electronic leave system so employees can more effectively manage their leave applications online. In addition, all annual and overtime leave have a 12-month utilisation period from the time it is earned and does not expire by 31 December yearly. KPMG has inculcated a culture where supervisors and employees respect leave and plan work schedules around it. A 260-hour overtime cap which had been previously implemented to encourage work-life balance was lifted in January 2008 as it was no longer needed.

 

Employee Support Schemes
The People Management Leaders (PML) programme was implemented in 2007 with the goal of creating a winning, supportive and happy environment for KPMG. PML brings together human resource personnel and line managers to design programmes that make working hours more efficient, reduce staff turnover and increase staff engagement. This has resulted in higher utilisation of leave, reduction in overtime hours and active participation in work-life programmes.


To find out more about KPMG, please visit: http://www.kpmg.com.sg