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Success Stories
SP Consulting
 About SP Consulting (International)
SP Consulting (International) Pte Ltd provides management consultancy and training services. Its 10 full-time staff help clients to improve their business effectiveness and competitive edge. It has portfolios in standards-based consultancy, specialised management consultancy and human capital and training. SP Consulting believes in practising what is in its training manuals, thus its work-life measures have resulted in 90 percent satisfaction among employees and an overall customer satisfaction rating of 82.2 percent. SP Consulting goes beyond conducting employee surveys to gathering feedback from families. Spouses of staff have responded with 90 percent rating for staff morale.
SP Consulting has been awarded the Work-Life Achiever Award 2008.
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Company Resources. SP Consulting allows its staff to utilise certain company equipment like its photocopier, camera, laptop and scanner and even its Rainbow vacuum cleaner for the benefit of their families. The families have given enthusiastic feedback and the company was able to get optimal usage out of its equipment.
Study Awards. Since last year, SP Consulting started the practice of giving study awards to the children of their employees, from kindergarten to university. This promotes a greater sense of belonging and family members appreciate the well-wishes of the company.
Company events. SP Consulting regularly organises annual retreats, festival celebrations, outings, company lunches and corporate social service activities. Families are invited for some of these gatherings. The company also supports national family friendly programmes like Eat with Your Family Day and First Day of School Leave. |
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| Flexible Work Arrangements – Telecommuting and Flexi Hours |
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Telecommuting is an important part of the SP Consulting work-life strategy. Consultants can work from home and use Key Performance Indicators to maintain their output. Administrative staff are also given the benefit of flexibility as they manage their own commencing and ending times according to their needs. SP Consulting’s success factor is the clear key performance measurements of revenue, delivery, customer feedback and constant communication with headquarters. Not only did the employees express satisfaction with the flexi arrangements; their spouses have also given positive feedback to SP Consulting. One quantifiable benefit the company reaps is the efficient use of office space, as telecommuting staff share work areas. |
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To find out more about SP Consulting, please visit: http://www.spgp.com
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