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Success Stories
LTA
About Land Transport Authority
Land Transport Authority is a statutory board that strategises transport development and the long-term transport needs of Singapore. 3,479 staff serve the board’s master plan to build a People-Centred Land Transport system that is efficient and cost effective. LTA’s work-life strategy makes provisions to help staff lead a balanced lifestyle at different life-stages. As a result, LTA’s corporate health profile has improved despite its mature workforce, for example the number of staff with high cholesterol has dropped. Medical leave taken by staff has remained at a consistent low of about 4 days per year for each employee.
For its work-life policies, Land Transport Authority won the Work-Life Excellence Award 2008.
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Retention of Mature Staff. LTA values its mature workers and encourages extension of service beyond retirement. Mature workers may be offered continued contract renewal based on performance, potential and job availability. These mature workers remain eligible for a performance bonus past retirement age. They are also eligible for promotion based on their performance and potential, not on their age. LTA also taps on its mature workers’ wealth of knowledge and experience by engaging them as mentors to coach younger officers. LTA invests in continual training and development for mature staff. An example was enrolling mature technical/junior staff in Employability Skills System (ESS) training with Workforce Development Agency (WDA). This helps them update their work skills and demonstrates the organisation’s faith in them.
LTA also takes advantage of NTUC’s Senior Employability Guidance (SEG) to prepare mature workers above 50 years old for the social and physiological changes that comes with age and helps them stay relevant and employable. To-date, 122 staff aged 50 years and above have attended the SEG programme. As employees have to remain fit for the job, LTA has customised medical programmes such as targeted screenings and health talks for its mature workers. Organised activities such as taiji and yoga are also provided.
As a result of its programmes, LTA has increased its number of re-employed mature workers.
Students’ bursaries. LTA also awards bursaries to children of staff. The company has since revised its bursary quantum upward for the Primary and Secondary levels in demonstration of its support for the welfare of lower income staff. 169 bursaries were awarded in 2008 alone.
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Half Day Childcare Leave. Staff who need to bring sick children to the doctor need only take half day of childcare leave; in this way, they can maximise their childcare leave. Staff with children below 7 years old are granted an additional 2 days of non-medical childcare leave to spend time with their children. |
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| Flexible Work Arrangements – Telecommuting and Staggered Hours |
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LTA offers part-time employment, staggered hours and telecommuting schemes for staff. Staff on these schemes are able to manage their personal commitments without compromising their work. They can now incorporate their children’s school schedules, prepare meals for their family, attend evening classes or care for their elderly.
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Employee Quote
“Working at the age of 62 has kept me physically and mentally healthy. My bosses and colleagues value my experience and expertise despite my age.”
A mature LTA employee
“My younger colleagues look upon me as a mentor, and approach me for advice and guidance from time to time.”
A mature LTA employee
To find out more about LTA, please visit: http://www.lta.gov.sg
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