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Success Stories
HDB
About Housing & Development Board
The Housing & Development Board (HDB) is Singapore's public housing authority and a statutory board under the Ministry of National Development. With the Home Ownership Programme, it has built almost 900,000 flats across Singapore, housing over 80 percent of the population. There is the HDB Hub, 20 HDB branch offices and 4 services centre, manned by over 4, 000 staff. 80 percent of them have stayed with the Board more than 10 years; moreover, employees find HDB such a nurturing environment that they have recommended family members to join the company, and there are now 100 pairs of staff who are related. HDB considers this an affirmation of its work-life policies.
HDB was awarded the Work-Life Achiever Award 2008.
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Flexible Benefits Scheme. This was introduced in 2005. Under this scheme, staff may claim reimbursement of up to $400 each year under 5 categories: lifestyle, health and fitness, family, learning and union membership. This scheme was welcomed by staff with almost full utilization rate. The scheme is constantly reviewed and improved. Since 2008, HDB has decided to directly credit the $400 quantum into staff’s salaries. This gives the staff greater flexibility and saves on administration of reimbursement claims.
Workplace Health Programmes. HDB regularly organises educational and health intervention programmes to improve the employees’ fitness level. On-site subsidised health screening is organised once every two years. Targeted health intervention programmes such as weight and cholesterol management classes are organised for employees who were diagnosed with these issues. There are also monthly lunch time talks on health issues. All HDB staff are allowed to take an hour off from work each week to exercise at the in-house gym and sports facilities. The holistic health education programmes have increased staff’s awareness on good health management. A 2007 survey revealed that 80 percent of the staff exercised three times a week.
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| Flexible Work Arrangements – Telecommuting, Flexi Hours, Part Time |
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HDB adopted a 5-day work week in 2004, and has since implemented other flexible work arrangements such as flexi hours where staff can choose to start work at 7:30am, 8am, 8:30am or 9am. Part-time employment was also made available to retain staff who have work-life challenges.
During a 2005 Employee Needs Survey, the management noted that a majority favoured telecommuting. They took action on the survey findings and conducted feasibility studies. The scheme was piloted in 2006, refined and officially launched to management/professional staff in 2007. Participants were very happy with the scheme as it allowed them to cut down on travelling time, spend more time with family and work at hours suitable to their schedule. Supervisors discovered that telecommuting staff were able to deliver their assigned tasks on time and effectively. Currently, 24 officers are on the scheme. One telecommuting employee expressed gratitude for the opportunity to spend more time with her two young children while keeping her job. She would have resigned if not for the availability of the scheme.
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To find out more about HDB, please visit: http://www.hdb.gov.sg
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