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Success Stories
Maybank
About Maybank
The Maybank Group is the largest banking group in Malaysia and has a presence in 12 countries and was ranked fifth in an annual survey of Asia's Best Big Banks. The bank's largest overseas operation is in Singapore with 1,200 employees. Staff productivity indicators show improvement over the last few years despite a small variation in headcount. Its Employee Engagement Index also shows improvement, bringing the performance rating from “Exceeded” to “Stretched”. Despite an attractive job market, staff turnover is below the financial services industry norm.
Maybank views its people as “key value creators”. Its work-life policies demonstrate the bank's drive to nurture its "value creators" and make the bank a compelling place to work in. Employees have given positive feedback on the bank’s policies and identification with the bank is strong; employees have coined a new term for themselves – ‘Maybankers’. The bank aims to build cohesiveness, closeness, support and familiarity with one another as one big Maybank family. For their work-life polices, Maybank won the Work-Life Excellence Award 2008.
| Employee Support Schemes - Pro-Family Culture |
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The Bank started a “Wellness Our Way” (WOW) initiative to promote mental and physical wellbeing among the staff. It organises lunch talks on family and health matters (which received an enthusiastic response), exercise classes like Dancercise and recreational workshops. This WOW initiative is supported by the senior management. The Chief Executive Officer and senior management often share their thoughts on the importance of a balanced work-life during staff induction, staff functions, retreats, dialogue sessions and social gatherings.
Maybank also has a “Dress-down Friday” policy for non-Branch staff to promote a friendlier and more conducive working environment. Maybank has gone beyond the industry norm by allowing denim jeans and collared T-shirts on Fridays. This has resulted in a relaxed office atmosphere on Fridays with staff looking forward to the weekend.
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| Flexible Work Arrangements – Part Time and Staggered Hours |
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Maybank has a 5-day work week and staff are given the flexibility to opt for part time work, and arrange their start and end times so as to incorporate family or personal demands into their schedule. This flexibility encourages employees to pursue further academic qualifications and a better family life, including procreation!
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To find out more about Maybank, please visit: http://www.maybank.com.sg
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