The P.E.E.R. Network is a voluntary peer-help programme that provides psychological support for CGH employees who experience emotional difficulties due to work-related stress, critical incidents, burnout, compassion fatigue, or personal problems. It was launched during the SARS period, when healthcare workers faced the threat of infection and death. It was the first of its kind to be organised in an Asian general hospital. This service is very relevant as healthcare workers regularly cope with dying patients and even verbal and physical assault by patients and their family members.

The Network gives full training for its volunteers to respond to needs. 88 Peer Supporters have signed up and 238 employees have benefited from the scheme since it was launched. One Housekeeper, who witnessed a patient suicide, only regained confidence to resume work in the ward after receiving counselling from peer supporters. It is so well-received that an in-house web-based Peer Support portal was launched in October 2007 to give staff mental health tips from the privacy of their desks.

A health survey showed that 78 percent of the staff indicated an absence of stress and they are coping well with their work.

Convenience services. CGH opens a fruits and vegetables booth every week and it is warmly received. Every Thursday, staff can get a good massage at the Hospital. Also, an in-house Childcare Centre helps the Hospital retain the services of valuable employees. For example, Principal Physiotherapist Tan Hai Yang’s 3 children are all enrolled in the in-house childcare centre. He has also benefited from the Hospital's enhanced maternity benefit for spouses of male staff.