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Success Stories
NLB
 About National Library Board
The National Library Board (NLB) has grown to a world-class library system. It manages 1 National Library, 3 Regional Libraries and 19 Community Libraries which are staffed by a total of 903 employees. Since implementation of work-life initiatives in 2004, surveys on employees’ job satisfaction and engagement have shown a gradual and heartening increase. Satisfaction has risen by 6 percent and engagement by 2 percent from 2006 to 2007.
National Library Board was awarded the Work-Life Achiever Award 2008.
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Employee Assistance Programme. NLB engaged an external professional Work-Life Coaching Service in 2008 to counsel and support staff in a confidential manner. Staff can tap on this resource in the event of trauma, relocation, work or family stress, legal or financial difficulties, questions about career development and people management. Since its implementation, an increasing number of employees are utilising this service.
 Family oriented programmes. NLB organises Family Day, Sports Day, subsidised exercise programmes and health checks for its staff. Gifts are presented to newlyweds and new parents. NLB has also set up a budget for staff to claim for childcare and elder care.
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| Leave Benefits – Childcare Leave |
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Beyond the statutory requirements, staff can apply up to 5 additional days of childcare sick leave for each child below 12 years old. They are also provided paternity, bereavement and marriage leave benefits. |
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| Flexible Work Arrangements – Flexi Hours |
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The company instituted a 5-day work-week and flexi hours whereby all office staff can opt to start work at 8 am, 8.30 am, 9 am or 9.30 am and work the official number of hours. It gives individual staff the flexibility to choose their ideal working hours, for example, parents can choose an earlier timing so that they can leave the office early to pick up children from school or childcare. |
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To find out more about NLB, please visit: http://www.nlb.gov.sg
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