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Success Stories
Shell
 About Shell Eastern Petroleum (Pte) Ltd
Shell is a global group of energy and petrochemical companies with 2,100 staff in its Singapore office. Shell is a major corporate citizen of Singapore and actively participates in the economic well-being of the nation. Shell monitors its work-life strategies biennially. Since 2004, the trend is that more and more Shell personnel respond that they are able to balance their work and other commitments. Average sick leave and hospitalisation leave taken have also dropped. This further endorses the company’s work-life harmony strategies.
Shell Eastern Petroleum won the Work-Life Excellence Award 2008.
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Lactation Rooms. These private rooms come equipped with breast pumps, refrigerators and comfortable seats for breastfeeding mothers. It started with one room in the head office, but now can also be found in male-dominated manufacturing locations like the Bukom refinery on Bukom Island and Shell’s Seraya petrochemical plant on Jurong Island.
 Family Activities. Shell gives family assistance for staff relocating overseas. It also organises many family-oriented activities to enable staff to spend time with their family, such as Shell Children’s Day, Mass Jog and Family Day. There are always big turnouts for these events, for example, at the last Shell Children’s Day, 800 children and 1,000 adults attended.
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| Flexible Work Arrangement – Flexi Hours, Part Time and Telecommuting |
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Staff can choose to utilise flexi hours, part time, or telecommuting options. Those opting for flexi hours can choose different times to start work, subject to operational feasibility and management-set limits. Staff have responded well to this and 30 per cent of them have taken it up as a regular option. Staff can also ask for flexi hours for ad hoc situations, and over 80 per cent of employees have exercised this option occasionally.
Five per cent of Shell’s workforce opted for part time work arrangements; their working hours are regular and set at less than 30 hours a week. This option is popular with young mothers and those looking after elderly parents. Staff who telecommute spend all or most of their working time away from the office; 10 per cent of the staff are on this scheme. Shell provides notebooks, mobile phones or BlackBerry appropriately to facilitate these flexible work arrangements.
The success of the flexible arrangement hinges on mutual trust between supervisors and their subordinates, and the responsibility of individual employees. Employees and supervisors are regularly reminded to keep dialogue channels open. The employees feel empowered, thus motivating them to perform better. |
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To find out more about Shell, please visit:
http://www.shell.com/home/content/sg-en/welcome.html
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